Term and Conditions

1. Our Philosophy

Jungalow Store is a curated marketplace celebrating artisanal craftsmanship and eclectic home decor. By accessing our site at jungalowsale.com, you join our tribe of wild-hearted creatives who value:

• Handpicked global designs with soulful stories
• Ethical sourcing that supports artisan communities
• Celebration of individuality through customizable pieces
• Sustainable practices in packaging and shipping

2. Your Jungalow Journey

2.1 Account Responsibility

When creating an account, you agree to:

• Provide accurate personal information
• Maintain password confidentiality
• Notify us immediately of unauthorized use
• Be at least 18 years old or supervised by an adult

2.2 Product Understanding

Our boho-chic collections include:

• Art Prints & Decor: Handcrafted pieces with natural variations that enhance their charm
• Textiles: Ethically sourced bedding and rugs with intentional imperfections
• Ceramics & Holders: Artisan-made items that may show unique firing marks
• Furniture: Statement pieces requiring special care instructions

3. Ordering Sacred Space

3.1 Payment Terms

We accept:

• Visa, MasterCard, JCB
• PayPal

By placing an order, you:

• Authorize us to charge your payment method
• Confirm billing information accuracy
• Acknowledge all sales are final for customized items

3.2 Order Processing

Each order receives our mindful attention:

• Processing: 1-2 business days
• Shipping confirmation with tracking number
• Delivery estimates:
  • Standard: 10-15 business days via DHL/FedEx ($12.95)
  • Free: 15-25 business days via EMS (orders over $50)

4. Returns & Exchanges

4.1 Our Policy

We accept returns within 15 days of delivery for most items in original condition with all tags attached. Please note:

• Return shipping is the customer’s responsibility
• Original shipping fees are non-refundable
• Refunds issued to original payment method within 5 business days after inspection

4.2 Non-Returnable Items

To protect our artisans, these cannot be returned:

• Custom/personalized art prints
• Opened bath products (candles, incense)
• Bedding removed from packaging
• Final sale items (marked during checkout)

4.3 Exchange Process

We happily exchange for:

• Different color/size of same item (if available)
• Damaged or defective items

Contact [email protected] within 15 days with your request.

5. Intellectual Wildness

All Jungalow content is our creative expression:

• Art prints and designs are copyright-protected
• Product photography cannot be reused without permission
• Brand name and logo are registered trademarks

6. Responsibility & Care

6.1 Product Use

Certain items require special attention:

• Candle holders: Never leave burning candles unattended
• Textiles: Follow care labels to maintain vibrancy
• Furniture: Use appropriate hardware for wall-mounted items

6.2 Limitations

Jungalow Store is not liable for:

• Incorrect care resulting in damage
• Customs delays or import fees
• Minor variations in handmade items
• Acts beyond our reasonable control (natural events, etc.)

7. Tribe Communication

We promise to:

• Respond to inquiries within 2 business days
• Clearly communicate policy changes (with 30 days notice)
• Protect your data according to our Privacy Policy

You agree to receive:

• Order and shipping notifications
• Occasional creative inspiration (opt-out available)
• Important policy updates

8. Governing Spirit

These terms are governed by Oklahoma law. Any disputes will first seek resolution through mediation in Oklahoma City.

For questions, contact our care team at [email protected] or write to:

Jungalow Store
4496 Hott Street
Oklahoma City, US 73102